Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders promptly and securely. Please read our shipping policy below for important details regarding processing times, shipping methods, and delivery expectations.

Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience.

Shipping Methods & Delivery Timeframes

We offer multiple shipping options to suit your needs:

Shipping Method	Estimated Delivery Time (Business Days)	Tracking Available
Standard Shipping	5 - 10 days	Yes
Expedited Shipping	2 - 5 days	Yes
Freight Shipping*	7 - 14 days	Yes

*Freight Shipping applies to large or heavy furniture and bulk orders.

Shipping Destinations

We currently ship to [List your countries or regions here; e.g., USA, Canada, EU countries].
For international shipping, customs fees or import duties may apply, which are the responsibility of the customer.

Shipping Costs

Shipping costs vary depending on order weight, size, destination, and chosen shipping method.
Shipping fees will be calculated and displayed at checkout before payment.

Packaging & Discreet Shipping

All orders are carefully packaged to protect products during transit.
For privacy and discretion, especially for adult toys, all packaging is plain and unmarked.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact our Customer Support within 7 days of receiving your package.
We will work quickly to resolve the issue by replacing the item or issuing a refund where appropriate.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number.
Use the tracking link to monitor your package’s progress.